Welcome to the website of Lufthansa CityLine GmbH. We look forward to your visit and your interest in our company.
Transparency and integrity in the processing of your personal data is an important concern for us. Therefore, the data is processed in accordance with the currently valid data protection regulations, particularly the European General Data Protection Regulation (GDPR) applicable from 25.05.2018 and the new Bundesdatenschutzgesetz (BDSG-neu) applicable from 25.05.2018.
In the following data protection notice, we explain which information (including personal data) is processed by us during your visit and use of our aforementioned Internet offering (“website”) and which rights you are entitled to at any time with regard to your personal data.
1. Name and contact details of the controller and the data protection officer
The controller within the meaning of the General Data Protection Regulation and other national data protection laws of the member states as well as other data protection regulations is:
Lufthansa CityLine GmbH
Airport Munich, FOC
Südallee 15
D-85356 Munich
Phone: 089-977 2836
E-Mail: datenschutz-info.clh(at)dlh.de
Website: www.lufthansacityline.com
The data protection officer of Lufthansa CityLine GmbH can be reached at the above address, attn: Data Protection Officer of Lufthansa CityLine GmbH, MUC C/KI DSB or dsb.clh(at)dlh.de.
2. Collection and storage of personal data as well as the nature and purpose of the processing
When visiting the website
To use our website, it is not necessary to provide personal data (e.g. name, address, e-mail, etc.). When you visit our website, your browser automatically transmits information to the server of this site. These so-called log files are temporarily stored until they are automatically deleted:
- Browser type/version
- Operating system used
- Referrer URL (the previously visited page)
- Hostname/IP address of the accessing computer
- Date and time of the server request
- Websites from which the user's system arrives at our website
- Websites accessed by the user's system through our website
- Amount of data transferred in each case
The data is stored in log files to ensure the functionality of the website. In addition, the data is used to optimize the website, to eliminate malfunctions and to ensure the security of our information technology systems. The data will not be evaluated for marketing purposes in this context.
These purposes also constitute our legitimate interest in data processing in accordance with Art. 6 (1) (f) GDPR. Under no circumstances will we use the collected data to draw conclusions about your person.
Links to other websites
Our website contains links to other websites. We are not responsible for the privacy policies of the linked websites and assume no liability for their content.
3. Use and disclosure of personal data
Your personal data will not be transmitted to third parties for purposes other than those listed below.
We will only share your information with third parties if:
- You have given your express consent in accordance with Art. 6 (1) sentence 1 (a) GDPR,
- The disclosure pursuant to Art. 6 (1) sentence 1 (f) GDPR is necessary for the assertion, exercise or defence of legal claims and there is no reason to assume that you have an overriding interest worthy of protection in the non-disclosure of your data,
- In the event that there is a legal obligation for the disclosure pursuant to Art. 6 (1) sentence 1 (c) GDPR, and
- This is permitted by law and necessary for the processing of contractual relationships with you in accordance with Art. 6 (1) sentence 1 (b) GDPR.
4. How long will your data be stored?
Your personal data will be deleted as soon as it is no longer required for the stated purposes and there are no longer any statutory retention periods that prevent it.
5. Cookies
Our website uses cookies. These have two functions. On the one hand, they are necessary for the basic functionality of our website: On the other hand, we can continue to improve our content for you with the help of cookies. You can find more information about cookies on this website here.
6. Matomo
This website uses the open-source web analysis service Matomo. With the help of Matomo, we are able to collect and analyze data about the use of our website-by-website visitors. This allows us to find out, among other things, when which pages were accessed. We also collect various files (e.g., IP address, referrer, browser used, and operating systems) and can measure whether our website visitors perform certain actions (e.g., clicks, duration of your visit, etc.). The information collected about your use of this website will not be passed on to third parties. Our interest in and purpose of data processing lies in the optimization of our website, the adaptation of the content and the improvement of our offer. The interests of the users are sufficiently protected by anonymization.
IP anonymization
Matomo uses cookies and stores the IP addresses in anonymized form. The anonymization takes place immediately after the IP address has been processed and before it is stored on our web server. This is done by shortening the IP address by the last octets in accordance with the resolutions of the Data Protection Conference of the Data Protection Supervisory Authorities of the Federal Government and the governments (DSK). Accordingly, you as a user always remain anonymous.
Hosting
We host Matomo exclusively on our own servers, so all analysis data remains with us and is not shared. For more information, please visit: https://www.matomo.org/
Legal basis
The use of this analysis tool is based on your consent in accordance with Art. 6 (1) lit. a GDPR and § 25 (1) TDDDG. Consent is voluntary, is not a condition for the use of this website and can be revoked at any time with effect for the future.
Deactivate Matomo
If you do not agree to the storage and use of your data, you can deactivate its storage and use here.
7. Rights of data subjects
You have the right to:
- Right of access of the data subject, Art. 15 GDPR
Request information about your personal data processed by us. In particular, you can obtain information about the purposes of processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right to rectification, erasure, restriction of processing or objection, the existence of a right to lodge a complaint, the origin of your data, if it has not been collected by us, and the existence of automated decision-making including profiling and, if applicable, meaningful information on its details;
- Right to rectification, Art. 16 GDPR
to demand the correction of incorrect or complete personal data stored by us without undue delay;
- Right to erasure ("right to be forgotten"), Art. 17 GDPR
to request the deletion of your personal data stored by us in accordance with Art. 17 GDPR, unless the processing is necessary for the exercise of the right of freedom of expression and information, for compliance with a legal obligation, for reasons of public interest or for the assertion, exercise or defense of legal claims;
- Right to restriction of processing, Art. 18 GDPR
request the restriction of the processing of your personal data if the accuracy of the data is disputed by you, the processing is unlawful, but you reject its deletion and we no longer need the data, but you need it to assert, exercise or defend legal claims, or you have objected to the processing in accordance with Art. 21 GDPR;
- Right to data portability, Art. 20 GDPR
in accordance with Art. 20 GDPR, to receive your personal data that you have provided to us in a structured, commonly used and machine-readable format or to request that it be transmitted to another controller;
- Right to object, Art. 21 GDPR
in accordance with Art. 7 (3) GDPR to revoke your consent at any time vis-à-vis us. As a result, we may no longer continue the data processing based on this consent for the future and
- Right to lodge a complaint, Art. 77 GDPR in conjunction with § 19 BDSG
to lodge a complaint with a supervisory authority. As a rule, you can contact the supervisory authority of your usual place of residence or place of work or our company headquarters. The supervisory authority responsible for Lufthansa CityLine GmbH is:
Bayerisches Landesamt für Datenschutzaufsicht (BayLDA)
Promenade 18
91522 Ansbach
www.lda.bayern.de
8. Right to object
If your personal data is processed based on legitimate interests in accordance with Art. 6 (1) sentence 1 (f) GDPR, you have the right to object to the processing of your personal data in accordance with Art. 21 GDPR, insofar as there are reasons for this arising from your situation or the objection is directed against direct advertising. In the latter case, you have a general right of objection, which we will exercise without specifying a particular situation.
If you would like to make use of your right of revocation or objection, send an e-mail to datenschutz-info.clh(at)dlh.de.
9. Data security
We use suitable technical and organizational security measures to protect your data against accidental or intentional manipulation, partial or complete loss, destruction or unauthorized access by third parties. Our security measures are continuously improved in line with technological development.
Due to the further development of our website and offers on it or due to changed legal or official requirements, it may become necessary to change this data protection declaration.
This privacy policy is currently valid and is dated September 11, 2024.
We reserve the right to update this privacy policy regularly.